> For the complete documentation index, see [llms.txt](https://docs.rapidbott.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidbott.com/help-center/flow-builder/steps.md).

# Basic Actions

- [Add & Remove Tag](https://docs.rapidbott.com/help-center/flow-builder/steps/add-and-remove-tag.md)
- [Subscribe and Unsubscribe to Bot](https://docs.rapidbott.com/help-center/flow-builder/steps/subscribe-and-unsubscribe-to-bot.md): Users can subscribe to or unsubscribe from the bot via the Flow Builder or Live Chat. You can also set triggers for both actions.
- [Set Email Opt-in & Opt-Out](https://docs.rapidbott.com/help-center/flow-builder/steps/set-email-opt-in-and-opt-out.md)
- [Set SMS Opt-in & Opt-Out](https://docs.rapidbott.com/help-center/flow-builder/steps/set-sms-opt-in-and-opt-out.md)
- [Steps](https://docs.rapidbott.com/help-center/flow-builder/steps/steps.md)
- [Question step](https://docs.rapidbott.com/help-center/flow-builder/steps/question-step.md)
- [Variable Operation](https://docs.rapidbott.com/help-center/flow-builder/steps/variable-operation.md)
- [JSON Operation](https://docs.rapidbott.com/help-center/flow-builder/steps/json-operation.md)
- [Send Notification](https://docs.rapidbott.com/help-center/flow-builder/steps/send-notification.md)
- [Condition Step](https://docs.rapidbott.com/help-center/flow-builder/steps/condition-step.md)
- [Split Step](https://docs.rapidbott.com/help-center/flow-builder/steps/split-step.md)
- [Go To Step](https://docs.rapidbott.com/help-center/flow-builder/steps/go-to-step.md)
- [Mark Conversation Open/Pending/Spam/Done/Invalid](https://docs.rapidbott.com/help-center/flow-builder/steps/mark-conversation-open-pending-spam-done-invalid.md)
- [Add note to teammates](https://docs.rapidbott.com/help-center/flow-builder/steps/add-note-to-teammates.md)
- [Delete Bot User](https://docs.rapidbott.com/help-center/flow-builder/steps/delete-bot-user.md)
- [Assign to agent/agent group](https://docs.rapidbott.com/help-center/flow-builder/steps/assign-to-agent-agent-group.md)
- [Resume Bot Automation](https://docs.rapidbott.com/help-center/flow-builder/steps/resume-bot-automation.md)
- [Talk to human/Pause automation](https://docs.rapidbott.com/help-center/flow-builder/steps/talk-to-human-pause-automation.md)