# Add note to teammates

A note to teammates can be used as a reminder, Just in case in the below case whenever the User selects the Refund option the agent will receive the notes from the bot about the instruction/caution. Note these notes will not be visible to bot users.

<figure><img src="/files/oQ1YUZKKo6A2CziBRBYE" alt=""><figcaption></figcaption></figure>

**Live Chat Screen**

The note can be seen on the Live Chat screen plus an agent also make some notes by clicking on the bottom of the screen on Note.

<figure><img src="/files/RuplBSdhKsIKOKgNAC8E" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rapidbott.com/help-center/flow-builder/steps/add-note-to-teammates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.