> For the complete documentation index, see [llms.txt](https://docs.rapidbott.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidbott.com/help-center/flow-builder/steps/add-note-to-teammates.md).

# Add note to teammates

A note to teammates can be used as a reminder, Just in case in the below case whenever the User selects the Refund option the agent will receive the notes from the bot about the instruction/caution. Note these notes will not be visible to bot users.

<figure><img src="/files/oQ1YUZKKo6A2CziBRBYE" alt=""><figcaption></figcaption></figure>

**Live Chat Screen**

The note can be seen on the Live Chat screen plus an agent also make some notes by clicking on the bottom of the screen on Note.

<figure><img src="/files/RuplBSdhKsIKOKgNAC8E" alt=""><figcaption></figcaption></figure>