# Resume Bot Automation

If a bot stops responding, user messages can go unanswered unless an agent intervenes. To prevent this, we've implemented several ways to resume bot automation seamlessly. Let's explore these methods in detail.

### **Basic Action Resume Bot** <a href="#basic-action-resume-bot" id="basic-action-resume-bot"></a>

#### **Simple and Effective** <a href="#simple-and-effective" id="simple-and-effective"></a>

You can resume automation at any point in your flow using the action node. Here's how:

1. **Navigate to the Action Node**: Find the point in your flow where automation needs to resume.
2. **Select Basic Actions -> Resume Automation**: This will instantly reactivate the bot, allowing it to continue its tasks and respond to users.

This straightforward method ensures the bot gets back on track without missing a beat.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2FVqdbf61rJDIlks0IW2wx%2FUntitled.png?alt=media&#x26;token=784432aa-f8a1-4c57-84eb-6323dd687283" alt=""><figcaption></figcaption></figure>

### **Resume in Live Chat** <a href="#resume-in-live-chat" id="resume-in-live-chat"></a>

In live chat, agents often work within a timed framework. To ensure automation resumes smoothly:

1. **Monitor the Timer**: A timer usually manages the duration of agent responses.
2. **Click the 'X' Sign**: This action closes the timer and resumes the bot's automation.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2F767MtDQy5cABpvaZIO4w%2FUntitled.png?alt=media&#x26;token=6a46a1f4-b117-489e-891d-d1c1e2169382" alt=""><figcaption></figcaption></figure>
