# Resume Bot Automation

If a bot stops responding, user messages can go unanswered unless an agent intervenes. To prevent this, we've implemented several ways to resume bot automation seamlessly. Let's explore these methods in detail.

### **Basic Action Resume Bot** <a href="#basic-action-resume-bot" id="basic-action-resume-bot"></a>

#### **Simple and Effective** <a href="#simple-and-effective" id="simple-and-effective"></a>

You can resume automation at any point in your flow using the action node. Here's how:

1. **Navigate to the Action Node**: Find the point in your flow where automation needs to resume.
2. **Select Basic Actions -> Resume Automation**: This will instantly reactivate the bot, allowing it to continue its tasks and respond to users.

This straightforward method ensures the bot gets back on track without missing a beat.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2FVqdbf61rJDIlks0IW2wx%2FUntitled.png?alt=media&#x26;token=784432aa-f8a1-4c57-84eb-6323dd687283" alt=""><figcaption></figcaption></figure>

### **Resume in Live Chat** <a href="#resume-in-live-chat" id="resume-in-live-chat"></a>

In live chat, agents often work within a timed framework. To ensure automation resumes smoothly:

1. **Monitor the Timer**: A timer usually manages the duration of agent responses.
2. **Click the 'X' Sign**: This action closes the timer and resumes the bot's automation.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2F767MtDQy5cABpvaZIO4w%2FUntitled.png?alt=media&#x26;token=6a46a1f4-b117-489e-891d-d1c1e2169382" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.