> For the complete documentation index, see [llms.txt](https://docs.rapidbott.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidbott.com/help-center/flow-builder/steps/set-sms-opt-in-and-opt-out.md).

# Set SMS Opt-in & Opt-Out

### Set SMS Opt-in <a href="#set-sms-opt-in" id="set-sms-opt-in"></a>

If you need to send an SMS to a user using the chatbot, be sure to set up this action before the Send SMS node.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2FfQ9kaoYmRYdJ4y2T44cN%2FUntitled.png?alt=media&amp;token=0184bab2-4cfa-4556-bd35-d051cea343fd" alt=""><figcaption></figcaption></figure>

### Set SMS Opt-out <a href="#set-sms-opt-out" id="set-sms-opt-out"></a>

To make sure a user doesn’t receive any SMS from the bot, use this action.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2FDFE81fxitbyQe5kVbmLn%2FUntitled.png?alt=media&amp;token=763e42e5-f9ee-4d5b-84c4-24938f31987c" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The email or SMS will not send out if the user isn’t opt-on for SMS & Email.
{% endhint %}

### **Bulk Action** <a href="#bulk-action" id="bulk-action"></a>

To configure SMS Opt-in or Opt-out for users in bulk, follow these steps:

1. Go to **Bot -> Bot Users**.
2. Check the box next to the user(s) you want to configure.
3. Click on **Bulk Action**.
4. Select **Set SMS Opt-In** or **Set SMS Opt-Out**.

<figure><img src="https://2144409983-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHbDmB8MlZRo4hzrDiO0X%2Fuploads%2FtFM9hjL1D8WuXljNV9ww%2FUntitled.png?alt=media&amp;token=c8413bfd-5edf-4c46-8082-9571291912a7" alt=""><figcaption></figcaption></figure>

This configuration will include or exclude the user from SMS notifications sent by the bot. If SMS Opt-in is not enabled, the system will avoid sending SMS to that user.