Manage Add-ons & Credits – Guide
The Manage Add-ons feature in Rapidbott allows workspace owners to flexibly enable, disable, and manage paid add-ons using a credit-based wallet system, instead of rigid monthly subscriptions.
This ensures fair billing, transparency, and full control over add-on usage.
1. What Are Add-ons?
Add-ons are optional paid features that extend your workspace capabilities.
Examples:
Additional Bots
Inbound Webhooks
Advanced Automations
Extra Integrations
Premium Features
Each add-on consumes credits based on:
Its monthly price
The number of active days within your billing cycle
2. Credits System (Important)
Rapidbott uses a wallet-based credit system for add-ons.
1 Credit = $1
Credits are stored at the workspace level
Credits can be topped up anytime
Unused credits never expire
This makes billing predictable and flexible.
3. Why Credits Instead of Monthly Subscriptions?
Add-ons are usage-dependent and often temporary.
Reasons we use credits:
Different add-ons have different usage patterns
Some users enable add-ons only for a short time
Add-ons can be added or removed anytime
Monthly subscriptions would make tracking complex
With credits:
You only pay for what you actually use
Unused value is preserved in your wallet
No forced renewals
4. Workspace Renewal Date
Each workspace has a Renewal Date (billing cycle start & end).
This date is important because:
All add-on charges are calculated within this cycle
Prorated deductions depend on remaining days in the cycle
Credits are adjusted based on this date
Example:
Renewal Date: 1st of every month
Billing cycle: 1st → 30th/31st
5. How Add-on Charges Are Calculated (Proration)
Add-ons are charged proportionally based on how many days they are active in the current billing cycle.
Example 1: Add-on Added at Start of Cycle
Add-on price: $30/month
Added on Day 1
Charge: 30 credits
Example 2: Add-on Added Mid-Cycle
Add-on price: $30/month
Billing cycle length: 30 days
Added on Day 16
Remaining days: 15
Calculation:
Only 15 credits will be deducted.
6. Removing an Add-on (Credit Refund Logic)
When an add-on is removed before the end of the cycle:
Unused days are refunded back as credits
Refund is calculated using the same prorated logic
Credits are added instantly to the workspace wallet
This ensures:
No loss of value
Fair billing
Full flexibility
7. Insufficient Credits Handling (Smart Check)
If you try to enable an add-on but don’t have enough credits:
The system calculates how many credits are required
You are shown the exact additional credits needed
You can top up only the required amount
This avoids guesswork and failed activations.
8. Topping Up Credits
You can add credits anytime using Top Up Credits.
Key points:
No minimum lock-in
Credits are added instantly after payment
Credits apply to all add-ons in the workspace
Recommended:
Keep buffer credits to avoid service interruption
Ideal for workspaces with active add-ons
9. Payment & Credit Validation (Behind the Scenes)
When you top up credits:
Payment is initiated (via Stripe or supported gateways)
Payment status is verified on the backend
On success:
Credits are added to the workspace wallet
Transaction is logged
Wallet balance updates in real time
Credits are never added unless payment is fully verified.
10. Where You Can See Everything
Inside Manage Add-ons, you can view:
Active add-ons
Credit balance
Add-on prices
Prorated credit usage
Workspace renewal date
Required credits for activation
This keeps billing transparent and predictable.
11. Summary
Add-ons are flexible, not locked subscriptions
Billing is based on actual usage (prorated)
1 Credit = $1
Unused credits are never lost
Add-ons can be added or removed anytime
Workspace renewal date controls calculations
This system is designed to be fair, simple, and scalable for all Rapidbott users.
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