Broadcasts

Use this feature to broadcast messages to your users! Just a few settings needed.

Go to "Broadcasts" from the left sidebar by clicking on Omni-Channel or any flow builder, then click "+ New Broadcast".

Select the message type/destination

To setup:

1. Give a broadcast title (for yourself, not users)

2. Select a sub flow

3. Add conditions to filter who will receive this broadcast message

To send to all users, try this condition "If User Id has any value".

Filling in the rest of the settings like message type and time to send then click "Save". (Which message type should I choose?)

If you choose "Now" for the schedule, the message will be sent once you click "Save". If not, you can cancel the broadcast anytime before it sent.

Here is also where you check broadcast history and data.