# Comment Keywords
A very important and great feature inside of chatbots is the ability to let the user comment, like and send a person a pm when that person responds to on a post on your Facebook and or Instagram page.
You can find this if you go to the left-hand menu and press **Automation** then select the **Comment Keyword** tab.
From here you will have a blue button in the top right corner name **+ New Comment Keyword**.
Once you have pressed the blue button **+ New Comment Keyword** then a pop-up window will open up. From here you will be able to set up your comment keyword trigger.
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During step 1 you will be able to select any of your Facebook or Instagram page posts depending on which channel you are in.
With step 2 you are able to type in your keywords and determine the condition on when it needs to be triggered. By default, it is on **contains**, but you have the following options to choose from:
**“If comment: Is Contains Starts with Is anything One of the following keywords”**
{% hint style="info" %}
Do note that if you select **Is anything** the ability to type in your keywords will be disabled.
{% endhint %}
On **step 3** you will be able to create variations with which the chatbot will be able to reply to users who comment on your Page posts.
Advised is to at least add 5 variations to avoid the algorithm marking the replies as spam.
With **step 4** you will be able to add the flow that will be triggered when the chatbot will send the pm to the commenter.
{% hint style="info" %}
**NOTE:** make sure that your initial message contains only **1 text message with a button**. As this counts as a user opt-in the user first needs to interact with this message before becoming a subscriber to your chatbot.
{% endhint %}
Inside of **step 5** you are able to set up a delay for when the chatbot should reply and send a pm to the user.
This will make it more human-like experience-wise. But it is totally optional.
In the final step, you will be able to match any of the settings to your liking 🔥
Once done press the blue button on the top right or bottom name **Save** and your comment keyword will now be shown in the main overview
