AmwalPay Payment Gateway Integration

Overview

The AmwalPay integration allows businesses to securely collect payments directly from WhatsApp, Web Chat, or other chatbot channels built using Rapidbott. This integration supports payment link generation, transaction verification, and real-time payment status handling.

Using this integration, businesses can:

  • Generate payment links dynamically

  • Collect payments in supported currencies

  • Verify payment status using reference IDs

  • Automate post-payment actions inside chatbot flows


Supported Use Cases

  • Service payments

  • Booking confirmations

  • Order payments

  • Subscription or one-time fee collection

  • Invoice-based payments using reference IDs


Prerequisites

Before enabling this integration, ensure the following:

  1. An active AmwalPay merchant account

  2. Access to AmwalPay UAT or Production credentials

  3. Rapidbott Workspace with Mini App access

  4. Approved payment features enabled on your AmwalPay account


Installing the Integration

Step 1: Open Rapidbott App Store

  1. Login to your Rapidbott Dashboard

  2. Navigate to Mini Apps / Integrations

  3. Search for AmwalPay

  4. Click Install

Step 2: Configure Credentials

After installation, you will be prompted to enter:

  • Merchant ID

  • Terminal ID

  • API Base URL (UAT or Production)

  • Secret Key (Hex format)

Save the configuration once completed.


Payment Flow Overview

  1. User initiates a payment from chatbot

  2. Rapidbott generates a unique Bill Reference ID

  3. Payment link is created via AmwalPay

  4. User completes payment on AmwalPay checkout page

  5. Transaction status is verified using reference ID

  6. Chatbot continues flow based on payment status


Required Parameters

  • Amount

  • Currency

  • Merchant Reference (Bill Reference ID)

  • Customer details (optional but recommended)

Example Reference ID Format

Reference IDs should be:

  • Unique per transaction

  • Passed consistently across payment creation and verification


Payment Status Verification

Payment verification is done using the Get Transactions endpoint.

Endpoint

Key Fields to Check

  • responseCodeName Approved → Payment Successful Declined / Failed → Payment Unsuccessful

  • merchantReference Used to match the transaction with your chatbot flow

Sample Success Response


Payment Success Trigger (Important)

A payment is considered successful when:

  • responseCodeName equals Approved

  • merchantReference matches the generated Bill Reference ID

Once confirmed, you can:

  • Send confirmation message to user

  • Unlock next chatbot step

  • Generate invoice or receipt

  • Notify admin or support team


Handling Failed or Pending Payments

If payment is:

  • Not found → Retry verification after a short delay

  • Declined → Prompt user to retry payment

  • Pending → Inform user and recheck after few minutes


Supported Currencies

Common supported currencies include:

  • OMR

  • INR

  • USD

  • EUR

Currency availability depends on your AmwalPay merchant account configuration.


Environment Modes

UAT (Testing)

  • Used for development and testing

  • Transactions are not real

  • Provided by AmwalPay for sandbox testing

Production

  • Used for live payments

  • Requires feature approval from AmwalPay

  • Real money transactions


Common Errors & Notes

Payment Feature Not Enabled

If you encounter errors related to payment creation or missing transactions:

  • Contact AmwalPay support

  • Request enabling of required payment APIs for your merchant account

Reference ID Mismatch

Ensure the same reference ID is:

  • Used while creating payment

  • Used again while verifying payment


Security Best Practices

  • Never expose Secret Keys in frontend

  • Always verify payment status from backend

  • Use HTTPS endpoints only

  • Store transaction logs securely


Best Practices

  • Always generate unique Bill Reference IDs

  • Show clear payment instructions to users

  • Handle retries gracefully

  • Log all payment attempts for audit


Support

If you face issues with:

  • Integration setup

  • Payment verification

  • API errors

Contact: Rapidbott Support Email: [email protected]

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