# Step-by-Step Coexistence Onboarding

{% hint style="success" %}
Access to the WhatsApp Business API with Coexistence is only available to businesses actively using the WhatsApp Business App. Eligibility is determined by Meta based on account tenure and messaging quality history.
{% endhint %}

{% embed url="<https://youtu.be/B5ppDq52tAA>" fullWidth="true" %}

#### How to Register your Business App account for WhatsApp Cloud API <a href="#how-to-register-your-business-app-account-for-whatsapp-api" id="how-to-register-your-business-app-account-for-whatsapp-api"></a>

**Step 1**: Choose the option to connect your existing WhatsApp Business App

<figure><img src="/files/0f6i7egfc5QCdlkWCPd9" alt=""><figcaption><p>Connect existing WhatsApp Business App</p></figcaption></figure>

**Step 2**: Once the Business App number has been shared, a QR code with instructions to share contact and chat history.

<figure><img src="/files/O3SrVNKhccf6e70b4B3U" alt=""><figcaption><p>QR Code to share contact and chats</p></figcaption></figure>

**Step 3**: A message is sent on the WhatsApp Business App with a confirmation code and a click to scan the QR code option.

<figure><img src="/files/2svvRxossQMZChTwdf0s" alt=""><figcaption><p>Confirmation Code on existing Business App account</p></figcaption></figure>

**Step 4**: Tapping the Scan QR code provides an option to share their WhatsApp Business app messaging history with you:

<figure><img src="/files/rJvXFJ1rapiuAbaQYAOY" alt=""><figcaption><p>Scan QR code on existing Business App</p></figcaption></figure>

**Step 5**: Tapping the Scan QR code opens a page asking you to give the business permission to share its chat history with you.

<figure><img src="/files/kpd2PHVMu7Lal4RCYghH" alt=""><figcaption><p>Share Chat History</p></figcaption></figure>

**Step 6**:  Once the Business App is connected with the Cloud API, the standard WhatsApp API flow takes over to complete the registration

<figure><img src="/files/pcVHEdkUzv37QXOISJEQ" alt=""><figcaption><p>Rapidbott WhatsApp Cloud API embedded Signup</p></figcaption></figure>

#### Conclusion: <a href="#conclusion" id="conclusion"></a>

The addition of coexistence can be a real game-changer for businesses that can leverage advanced features of the cloud API, such as Shared Chat Inboxes, Broadcast messaging, Chatbots, Automated Lead Assignment, AI settings, etc. This would be ideal for businesses looking for more automated and high-scale operations. They can also connect their CRM with the WhatsApp Business API (Cloud API) to connect their WhatsApp Sales funnel with other channels.

Business App users who prefer to use the business app can continue to operate without much change in its core feature capability. This gives them the flexibility to operate in an omnichannel fashion as per preference.

Rapidbott WhatsApp, an Official WhatsApp Tech Provider can help you with many of the capabilities for WhatsApp Business App users desire in their Cloud API solution. Shared Chat Inbox, Automated Chat Assignment, Messaging Flow Sequences, Chatbot, AI Conversations, expansive CRM, and more.


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