Rapidbott Help Docs
HomeInstagramFacebookLinkedInTwitterWebsite
  • Welcome !
  • start here
    • Getting Support
    • FAQ's
    • WhatsApp Common Questions(FAQ)
    • Pricing Plans
  • getting started guide
    • Introduction
    • Set your goals
    • Building your Chatbot with Rapidbott.
    • Maintain success
  • Rapidbott guide for beginners
    • Introduction
    • What is a Chatbot
    • Channels
    • Benefits & importance
    • Use cases
  • platform
    • Introduction
      • How to start free trial
      • Forgot Password
      • Getting Started Checklist
      • Platform Overview
      • Workspaces & Members
      • Platform default limits
      • Integrations
        • Stripe
        • PayPal
        • Cloudinary
        • Shopify
        • Facebook Business
        • Calendly
        • Slack
        • Google Sheets
        • Data Store
        • Twilio
        • Signalwire
        • Email (SMTP / Gmail)
        • MailChimp
        • VideoSdk
      • Ecommerce
        • Setup Ecommerce
        • Use Ecommerce in the Flow
        • WooCommerce
    • Connect to Channels
    • Agents Group Chat
    • Website Chat
    • My Contents
      • Email Templates
      • Rapidbott Bot Templates
    • WhatsApp Channel
      • Connect with WhatsApp Cloud API
        • Using a phone number already in use with WhatsApp App
        • Step-by-Step Coexistence Onboarding
      • WhatsApp Cloud API Old
      • Connect with Com.bot
      • Connect with Twilio
      • Connect with 360Dialog
      • Connect with 360 Dialog Sandbox
      • How to get your business verified?
      • WABA Policy Enforcement
  • flow builder
    • Flow builder overview
    • Basic Actions
      • Add & Remove Tag
      • Subscribe and Unsubscribe to Bot
      • Set Email Opt-in & Opt-Out
      • Set SMS Opt-in & Opt-Out
      • Steps
      • Question step
      • Variable Operation
      • JSON Operation
      • Send Notification
      • Condition Step
      • Split Step
      • Go To Step
      • Mark Conversation Open/Pending/Spam/Done/Invalid
      • Add note to teammates
      • Delete Bot User
      • Assign to agent/agent group
      • Resume Bot Automation
      • Talk to human/Pause automation
    • Advanced Actions
      • External Request
    • Field variable
    • Sub Flows
      • Sub Flow
      • Workflow
      • Function Flow
  • Artificial Intelligencs
    • OpenAI | ChatGPT
    • DeepSeek AI
    • Google Gemini
    • Claude AI
    • X.AI Integration
    • Coze
    • Dialogflow
  • Mini Apps
    • What is Mini-App?
    • Create Mini-Apps (1.0)
    • Use Mini-Apps
    • Publish Mini-App
    • Mini-App 2.0
      • Overview (mini-app 2.0)
      • Flow Builder (mini-app 2.0)
      • Flows
      • App Fields
      • Auth
      • Action Subflow
      • Triggers
      • One Time Urls
      • Sources
      • Settings
      • Razorpay Demo (Indian Payment Gateway)
  • Users
    • Live Chat
    • Bot Contacts/Users
  • bot automation
    • Keywords
    • Sequences
    • Triggers
    • Comment Keywords
  • contents
    • Custom Fields
    • Tags
    • One Time Notification (Facebook)
    • Personas
    • Menus
    • Customer Feedback (Facebook)
  • tools
    • Error Logs
    • Testers
    • Admins
    • Multi Languages
    • Inbound Webooks
  • Broadcasting
    • Broadcasts
  • developers
    • Rapidbott API
    • Dynamic Content
      • Messages format
      • Buttons
      • Actions format
      • Quick replies
      • Goto
      • Variables
  • Beta Launch
    • Day One
  • Common Error Log Database
    • Common Errors
      • Global Error
      • Facebook Channel Common Errors
      • WhatsApp Channel Common Errors
      • Instagram Channel Common Errors
      • Webchat/Omnichannel Errors
      • SMS Channel Common Errors
      • Voice Channel Common Errors
      • Telegram Channel Common Errors
  • Bot Add-Ons
    • Bot Add-Ons
  • community
    • Website
    • Facebook
    • Instagram
    • Twitter
    • LinkedIn
Powered by GitBook
On this page
  • Create Tag
  • Add / Remove Tag
  • Use Tag in Condition Step
  • Use Tag in Live Chat

Was this helpful?

  1. contents

Tags

PreviousCustom FieldsNextOne Time Notification (Facebook)

Last updated 1 year ago

Was this helpful?

Tag a user by user's type, situation, status, etc for better management.

Create Tag

In your workspace, go "Tags" from the left sidebar.

You can also create tag by just typing in a new tag name and click it wherever you add tag.

And now the new tag is created, you can view all tags via the main tag display 'as shown below'

Add / Remove Tag

In the Action step, click "Flow Actions", then you can see "Add Tag" and "Remove Tag" options.

Use Tag in Condition Step

Use Tag in Live Chat

You can also manually add / remove / check tag for each user in "Live Chat" from the left sidebar.

Use step to help you guide users with different tags to different steps.

condition